GoldLine Realty Partners Privacy Policy

Effective Date: June 29, 2026

GoldLine Realty Partners ("GoldLine," "we," "our," or "us") respects your privacy and is committed to protecting the personal information you share with us.

This Privacy Policy explains how we collect, use, store, and protect your information when you visit our websites, submit forms, communicate with us by phone, text message, email, or artificial intelligence ("AI") assistant, or otherwise interact with our services.

By using our website or providing your information, you agree to the practices described in this Privacy Policy.


1. Who We Are

GoldLine Realty Partners is a licensed Texas real estate brokerage serving homeowners, buyers, investors, and real estate clients throughout Northwest Houston and surrounding communities.

Our services include, but are not limited to:

  • Home selling consultations

  • Buyer consultations

  • Home valuation requests

  • Real estate education

  • Market reports

  • Appointment scheduling

  • AI-assisted customer support

  • Real estate resource downloads


2. Information We Collect

Depending on how you interact with us, we may collect information including:

Personal Information

  • Name

  • Email address

  • Mobile phone number

  • Mailing address

  • Property address

  • Preferred method of communication

Real Estate Information

Information you voluntarily provide, including:

  • Property details

  • Selling goals

  • Buying goals

  • Desired timeline

  • Mortgage status

  • Home improvements

  • Estimated equity

  • Budget

  • Preferred neighborhoods

  • Information relevant to providing real estate services

Appointment Information

When scheduling appointments we may collect:

  • Appointment dates and times

  • Consultation preferences

  • Calendar selections

  • Notes submitted through scheduling forms

Communications

When communicating with GoldLine we may retain:

  • Emails

  • Text messages

  • Contact forms

  • Website chat conversations

  • AI Voice conversations

  • Phone call records when permitted by law


3. Information Collected Automatically

When you visit our website we may automatically collect information including:

  • IP address

  • Browser type

  • Device type

  • Operating system

  • Pages visited

  • Referring website

  • Date and time of visit

  • Approximate geographic location

  • Cookies and similar technologies

This information helps us improve website performance and user experience.


4. Cookies

Our website may use cookies and similar technologies to:

  • Improve website functionality

  • Remember user preferences

  • Measure website performance

  • Understand visitor behavior

  • Improve future marketing efforts

You may disable cookies through your browser settings; however, certain website features may not function properly.


5. How We Use Your Information

We use your information to:

  • Respond to your inquiries

  • Schedule consultations

  • Prepare customized real estate strategies

  • Provide requested guides or reports

  • Deliver home valuation information

  • Send appointment confirmations

  • Send appointment reminders

  • Respond to customer service requests

  • Improve our services

  • Comply with applicable laws

  • Protect against fraud or misuse

  • Communicate regarding services you requested

If you have given consent, we may also send educational real estate information, market updates, newsletters, or promotional communications.

You may unsubscribe at any time.


6. Artificial Intelligence (AI)

GoldLine Realty Partners uses AI-powered tools to improve customer service.

Our AI assistants may:

  • Answer common questions

  • Schedule appointments

  • Collect information needed before consultations

  • Provide requested resources

  • Assist with communication after business hours

Conversations with AI assistants may be recorded and stored to improve customer service and maintain accurate records.

A licensed real estate professional reviews information collected when appropriate.

AI does not replace professional real estate advice.

Our Commitment to Responsible AI

GoldLine Realty Partners uses artificial intelligence ("AI") to enhance customer service, improve response times, and personalize the real estate experience. AI tools may assist with answering questions, scheduling appointments, gathering preliminary information, and providing requested resources. Significant real estate advice, pricing recommendations, negotiations, agency representation, and transaction guidance remain under the oversight of a licensed Texas real estate professional.


7. SMS Communications

If you provide your mobile phone number and opt in, you agree to receive text messages related to:

  • Appointment confirmations

  • Appointment reminders

  • Requested information

  • Customer support

  • Real estate consultations

  • Transaction updates

  • Follow-up communications

  • With your separate express consent, we may also send marketing and promotional text messages, including market updates, home selling opportunities, and educational real estate information. You may opt out at any time by replying STOP.

Message frequency varies.

Message and data rates may apply.

Reply STOP to opt out at any time.

Reply HELP for assistance.

Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties except service providers necessary to provide text messaging services.


8. How We Share Information

We do not sell your personal information.

We may share information only when necessary with trusted service providers who assist us in operating our business, including:

  • CRM providers

  • Website hosting providers

  • Email providers

  • SMS providers

  • Calendar services

  • Electronic signature providers

  • Transaction management providers

  • Payment processors (when applicable)

  • Government agencies when legally required

These providers are permitted to use your information only as necessary to provide services on our behalf.


9. Third-Party Services

Our website and business may utilize third-party platforms including:

  • GoHighLevel

  • Google Workspace

  • Google Analytics

  • Google Maps

  • Twilio / LC Phone

  • Stripe (when applicable)

  • MLS systems

  • HAR.com

  • Electronic signature platforms

Each provider maintains its own privacy practices.

We encourage you to review their privacy policies when appropriate.


10. Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect your information.

However, no method of transmission over the Internet or electronic storage is completely secure.

Accordingly, we cannot guarantee absolute security.


11. Data Retention

We retain information only as long as reasonably necessary to:

  • Provide requested services

  • Maintain transaction records

  • Meet legal obligations

  • Resolve disputes

  • Enforce agreements


12. Children's Privacy

Our services are intended for adults.

We do not knowingly collect personal information from children under the age of 18.

If we become aware that such information has been submitted, we will delete it as required by law.


13. External Links

Our website may contain links to third-party websites.

We are not responsible for the privacy practices or content of external websites.


14. Your Privacy Rights

Depending upon applicable law, you may have the right to:

  • Request access to your personal information

  • Request corrections

  • Request deletion of eligible information

  • Withdraw consent for certain communications

  • Opt out of marketing communications

To exercise these rights, please contact us using the information below.


15. Texas Real Estate Notice

Submitting information through this website does not establish a broker-client relationship or agency relationship.

A brokerage relationship is created only after the execution of the appropriate written agreements as required by Texas law.

Information provided through this website is intended for informational purposes and should not be considered legal, tax, or financial advice.


16. Changes to This Privacy Policy

We may update this Privacy Policy periodically.

Any changes become effective immediately upon posting to this website.

The Effective Date above will be updated whenever material revisions are made.


17. Contact Us

If you have questions regarding this Privacy Policy or wish to exercise your privacy rights, please contact:

GoldLine Realty Partners

Email: [email protected]

Website: https://goldlinerep.com

Phone: 832-428-5562


Last Updated: June 29, 2026